LET US HELP YOU, HELP YOU!
Stop losing revenue to administrative chaos.
Get back to what you do best:
caring for patients.
Frustrated patients, denied claims, and lost revenue don't have to be your reality. Your practice is built on a foundation of exceptional care, but administrative burdens can hold you back. Our specialized administrative support system is designed to handle the complexities of patient management so you can focus on growing your practice.
Are you tired of...
Frustrated patients who can't get appointments or have billing issues?
Wasting staff time on complex insurance verification and prior authorizations?
Losing revenue due to denied claims and poor collections?
If that resonates with you, understand that I've worked with other practice and fixate our eyes on what matters most!
Stuff keeps falling down the cracks.
You have a team, but they seemed to work individually instead of as a team.
You have a system, but it is not integrated as a whole?
You communicate, but not meaningful conversations?
UNTIL WE FOUND THIS SOLUTION
Here at EandA...
We are your dedicated partner in practice growth. We provide a full-service administrative system built specifically for healthcare professionals like you. Our streamlined process manages the administrative tasks that drain your resources, ensuring your practice runs smoothly, efficiently, and profitably.
What's in it for you?
Our system is designed to improve the patient journey from start to finish. We ensure patients have a positive experience, from the moment they book an appointment to their follow-up care, which increases satisfaction and loyalty. This leads to better patient retention and, most importantly, more revenue for your practice.
Our comprehensive services include:
Pre-registration: Ensuring all necessary information is collected efficiently before the patient's visit.
Appointment Scheduling: Seamless booking and follow-ups to maximize your calendar.
Insurance & Eligibility Verification: Proactive checks to reduce claim denials.
Prior Authorization: Expert handling of complex approval processes.
Financial Counseling: Clear communication on payment options to build trust.
Patient Collections: A professional and effective approach to securing payments.
Medical Coding and Billing: We use accurate medical coding to prepare and submit clean claims to insurance payers promptly, minimizing claim rejections and accelerating payments.
Claim Management and Follow-up: We actively track all submitted claims, appeal denials, and follow up with insurance companies to ensure every claim is processed and paid correctly.
Reporting and Analysis: We provide detailed reports on your practice’s financial performance, identifying trends and opportunities to optimize your revenue cycle.
How It Works
What to expect on your free strategy call:
Step #1
Discovery: We’ll discuss the current challenges in your practice and identify your biggest pain points.
Step #2
Strategy: We'll outline a personalized plan to streamline your administrative processes and improve patient flow.
Step #3
Growth: You’ll walk away with a clear roadmap to increase patient satisfaction and unlock new revenue streams.
Our Story
For years, we saw firsthand how brilliant healthcare professionals were held back by administrative red tape. we built EandA Virtual Assistance to bridge that gap, empowering practices to thrive by handling the back-end burdens that slow them down. Our mission is to give you the freedom to focus on what matters most: your patients.
This is for you...
Are a healthcare professional (doctor, chiropractor, etc.) in the US.
Feel overwhelmed by administrative tasks and staff management.
Are ready to invest in a system that frees up your time and grows your practice.
Want to provide an exceptional patient experience from start to finish.
This is NOT for you...
Are not open to delegating administrative tasks.
Are satisfied with your current patient retention and revenue.
What others are saying about us
Client Testimonials
“Work Delegation”
Some of my work has been delegated after we have worked with Virtual Assistants.
Ms. Peck
Front Desk Officer
"Camaraderie"
Billing rules and workflows are now becoming clear as we communicate and collaborate.
Ms. Margaret
Front Desk Officer
"This is new to me"
There are workflows that I am learning now that helps us with more revenue.
Mr. A
Medical Biller / Front Desk Officer
You’ve already built a successful practice and a loyal patient base.
Now, let’s build a system that supports your growth and maximizes your potential.
Don’t just take our word for it—see how we’ve helped US Healthcare Professionals transform their administrative burdens into an engine for patient satisfaction and revenue.
👇 Check out these clients we have and is working with:
North Carolina
Niche: Pulmonary Practice
Services Provided: Scheduling, Insurance Verification, and Medical Billing (including Cash Posting, AR and Patient Collection)
Virginia
Niche: Hearing Aid
Services Provided: Insurance Verification, Authorization, Cash Posting, and AR Management
Kansas
Niche: Podiatry
Services Provided: Medical Billing, Cash Posting, and AR Management
California
Niche: Podiatry
Services Provided: Claim Filing, and Cash Posting
Know more..
I am Erika
I am the E to the EandA
With over 15 years of progressive experience in healthcare revenue cycle management (RCM) with main focus on medical billing, I’ve developed a deep understanding of the administrative challenges that healthcare professionals face every day.
My career began in customer service and claims, where I quickly became a subject matter expert in resolving complex denied claims and navigating intricate billing systems. Over the years, I honed my skills in various roles, from medical billing for both small and large practices to training and developing high-performing teams for major healthcare solutions providers.
We started this agency to empower healthcare professionals by transforming administrative burdens into a streamlined system for growth. Our mission is to provide you with the peace of mind that comes from knowing your practice's administrative health is in expert hands.
Know more..
I am Annika
I am the A to the EandA
I'm a Registered Medical Technologist with a strong foundation in both clinical practice and healthcare support services. With over 4 years of experience in the healthcare BPO industry, I’ve developed a deep understanding of medical processes, patient interaction, and the importance of precision in healthcare documentation. Over the years, I’ve also served as a Process Trainer for 2 years, where I led teams, streamlined workflows, and empowered professionals to deliver exceptional service in fast-paced medical environments. Currently, I specialize as a Medical Virtual Assistant, bringing 2 years of experience in providing remote support to healthcare professionals. From managing electronic health records (EHR) to patient coordination and administrative tasks, I offer reliable, detail-oriented, and HIPAA-compliant services tailored to the needs of modern medical practices. Whether you're a physician looking for dependable virtual support or a healthcare company seeking expertise in operations and training — I’m here to help you thrive.
Frequently Asked Questions
We Know What You're Thinking
Claim denials are a major source of lost revenue. We have a dedicated denials management team that investigates the root cause of each denial, corrects any errors, and submits appeals in a timely manner. Our goal is to recover as much revenue as possible from denied claims.
Prior authorization is a critical step that can prevent denials. Our team works proactively to obtain necessary authorizations before services are rendered, following up with insurance companies to ensure approval for procedures and treatments.
Our team of medical coders is certified and stays up-to-date on the latest coding standards (e.g., ICD-10 and CPT codes). We meticulously review all documentation to ensure that claims are "clean" and submitted correctly the first time, which significantly reduces the denial rate.
We manage patient collections professionally and respectfully. We can send clear, easy-to-understand statements and offer multiple payment options to help patients fulfill their financial responsibilities, improving your practice's cash flow without damaging patient relationships.
Ready to Begin Your Journey?
Let's Get Started!
Stop losing revenue and start building a more profitable practice.
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